I was told that when I placed the order in June that they did a pre-auth for the amount, every month since then they resend the pre-auth to make sure the money is still in the account, pre-auths are only good for 90 days, so they just tried resending the pre-auth and the bank declined it, so they cancelled it.
19 Feb ’12
KVR said
I was told that when I placed the order in June that they did a pre-auth for the amount, every month since then they resend the pre-auth to make sure the money is still in the account, pre-auths are only good for 90 days, so they just tried resending the pre-auth and the bank declined it, so they cancelled it.
Are you able to "fix" this situation??
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